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Warranty Policy

Q Acoustics loudspeakers are warranted free of defects in materials and workmanship as follows:

Passive Loudspeakers: 5 years from the date of purchase

Active Loudspeakers & Subwoofers: 2 years from the date of purchase

QED Cables: Lifetime for manufacturer defects and breakage

Here is a link to register your Q Acoustics product online to obtain details of new products and offers:

During the warranty period Q Acoustics will, at its option, repair or replace any product found to be faulty after inspection by the company or its appointed distributor or agent.

Misuse and fair wear and tear are not covered by warranty.

Within the warranty period faulty units should be returned to the supplying dealer. Q Acoustics does not support an International Warranty and if it is not possible to return to the supplying dealer please contact Q Acoustics for advice.

Items that cannot be taken in for repair must be sent carriage paid, preferably in the original packing, and with the proof of purchase.

Damage sustained by goods in transit to the repair centre is not covered by warranty.

Return carriage for items covered by the warranty will be paid by Q Acoustics or their distributor or agent as appropriate.

This warranty does not in any way affect your legal rights.

For service information in other countries, please contact:

Armour Home Electronics Ltd.
Stortford Hall Industrial Park
Bishops Stortford, Herts, UK
CM23 5GZ

Phone: (855) 279-5070